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Hotel · Cartagena · Bolivar

Socialtel Cartagena

A 3-star hotel overlooking the bay in Cartagena, with a rooftop pool, sun terrace, and a restaurant serving American dishes.

  • Rooftop swimming pool
  • Sunbathing terrace
  • American restaurant on site
8.3 Great 1274 reviews Booking.com 8.3 · 1274 reviews

About

Socialtel Cartagena

Socialtel Cartagena is a 3-star hotel set in a colonial building, just a 5-minute walk from the historic centre. The property overlooks the bay and offers a rooftop pool, a sun terrace, and live entertainment. The on-site American restaurant serves breakfast and other meals.

Guests can relax in the leisure/TV room, book a massage, or join a yoga class. The hotel provides a business centre, luggage storage, and a paid airport shuttle. Each room includes air conditioning, tea and coffee facilities, and free toiletries.

  • No smoking on site
  • Wi-Fi
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Rooftop pool with bay views — Guests praise the rooftop pool for being uncrowded and offering dreamy sunset views over the bay.
  • Great location near the Old Town — A short walk to the historic centre of Cartagena and close to the Rosario Islands departure point, with a safe neighbourhood feel.
  • High staff satisfaction — Multiple reviews highlight friendly and helpful staff, including assistance with money exchange and late check-out without extra charge.
  • Spacious rooms with air conditioning — Rooms are described as big, bright, and comfortable, with effective air conditioning that provides relief from the humid climate.
  • Good value for the price — Guests find the restaurant meals reasonably priced and consider the hotel an economical option given its location and amenities.

Worth weighing

4 to weigh
  • Potential street noise — The hotel is on a busy road, which can be noisy from early morning until late evening. Rooms at the back are quieter.
  • Interior-facing windows in some rooms — Some rooms have windows that look onto the internal atrium rather than the outside, typical for a colonial building.
  • Shared bathroom options — Certain room types, like the Small Shared Bathroom Room and dormitories, have shared bathroom facilities, which may not suit all guests.
  • No pets allowed — This property does not permit pets, which could be a limitation for travellers with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Small Double Room

  • 1 Double bed

Suite

  • 1 King-size bed,2 Single beds

6 Bed Dormitory Room Dormitory Room Female only

  • 1 Bed in shared room
  • Air conditioning

6 Bed Dormitory Room Dormitory Room Mixed

  • 1 Bed in shared room
  • Air conditioning

4 Bed Dormitory Room Dormitory Room Mixed

  • 1 Bed in shared room
  • Air conditioning

4 Bed Dormitory Room Dormitory Room

  • 1 Bed in shared room
  • Air conditioning

Standard Triple Room

  • Sleeping arrangements for 3 persons
  • Shower
  • Coffee machine
  • Air conditioning

Economy Double Room

  • 1 King-size bed,1 Double bed
  • Shower
  • Coffee machine
  • Air conditioning

Standard Room

  • 1 King-size bed,2 Single beds
  • Shower
  • Coffee machine
  • Air conditioning

Standard Quadruple Room

  • Sleeping arrangements for 4 persons
  • Shower
  • Coffee machine
  • Air conditioning

Deluxe Room

  • 1 King-size bed,1 Double bed,2 Single beds
  • Shower
  • Coffee machine
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Key access

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Happy hour
  • Tea and coffee facilities

Wellness & Leisure

  • Massage
  • Open-air bath
  • Public Bath
  • Yoga class
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Board games

Services

  • Paid airport shuttle
  • Tours/Ticket assistance
  • Business centre

Room Amenities

  • Air conditioning
  • Sitting area
  • Free toiletries

Safety

  • Smoke detectors
  • Fire extinguishers

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 1274 reviews

Guest-rated 8.3/10 from 1,274 reviews

Booking.com · 8.3 · 1274 reviews
8.3Verified guest

“Good hotel with great Wi-Fi, a relaxing outdoor pool, and friendly staff. They even helped me exchange money during my first stay. Big shoutout to Colby and Esther for their excellent service. I'm coming back for a weekend!”

8.3Verified guest

“Helpful staff, nice terrace, and breakfast.”

8.3Verified guest

“Everything was great – polite staff, incredible location very close to Colombia, the rooftop restaurant, and the boats to the Rosario Islands leave from nearby. The room had a leak on the bed below and came with a sleeper sofa and shared bathroom, for instance. Service was excellent and the pool was amazing. We had a painless check-in on arrival.”

8.3Verified guest

“Accommodation was big and bright with nice staff at the reception desk. My double room was unique with aircon. Meals in the restaurant were reasonably priced.”

8.3Verified guest

“Perfect location! Safe and only a 3-4 minute walk to the historical centre of Cartagena. Rooms are big and comfortable, but they only have windows to the inside of the atrium, which is typical for a colonial building in the area. Lovely building though. The staff had no objection and happily let us keep the room until 3 in the afternoon at no extra charge!”

8.3Verified guest

“I liked the attention and service of the hotel.”

04 — Location

Getting around Cartagena

The property sits in Cartagena.

Old Town: The historic centre of Cartagena is just a 5-minute walk away, with its colonial architecture, plazas, and museums like the Museo del Oro Zenu.

Custom's Square: Within 500 metres of the hotel, this square is a convenient landmark for getting your bearings.

Rosario Islands: Boats to the Rosario Islands depart from nearby, making the hotel a practical base for island day trips.

Calle Larga No. 8B - 148, Cartagena, Bolivar, ., Colombia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
86 rooms

06 — Questions

Frequently asked

What time is check-in and check-out at Socialtel Cartagena?

Check-in is from 15:00 until 23:59, and check-out is at 11:00.

Does Socialtel Cartagena have a swimming pool?

Yes, the hotel has a rooftop swimming pool that guests praise for its views and uncrowded atmosphere.

Are pets allowed at Socialtel Cartagena?

No, pets are not allowed at this property.

Is there an airport shuttle service?

Yes, the hotel offers a paid airport shuttle service.

Does the hotel have air conditioning in the rooms?

Yes, air conditioning is available in all room types listed, including dormitories.

Is there a restaurant on site?

Yes, the hotel has an American restaurant that serves meals, including breakfast.

The bottom line

Socialtel Cartagena earns its strong ratings with a prime location, friendly staff, and a rooftop pool that guests love. While street noise and interior-facing windows are minor drawbacks, the overall value and comfort make it a solid choice for exploring the historic city.

8.3Based on 1,274 reviews and an 8.3 rating

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